Frequently Asked Questions

Continuing Education

1. Do I need to fill in every answer, and do all my answers have to be correct?

2. Will I be able to get this in before my deadline?

3. What if I spend over 5 hours for a 5 CE course?

4. How long will these courses actually take me?

5. How hard are these?

6. Do I need to do something after I purchase the course?

7. Do you need to receive payment before sending me the course?

8. How much does this cost?

9. What if I have a question while I'm taking the course?

10. I just paid for the course online. Where is it?

11. What is a CE versus a CEU?

1. Do I need to fill in every answer, and do all my answers have to be correct?

No. This is not a transcript. Errors and ommissions are allowed. We learn more by our mistakes.
As long as you put in an honest effort and try, that is all we could ask for. If a particular question or section is
stumping you, you are more than welcome to spend days looking for the answer, but that is not
necesarry. We realize that some of the material is hard and some is easy. That is exactly
how we inteded it to be. If it was too easy, it would be a waste of your time and money.
If it was too hard, you would have learned nothing.

2. Will I be able to get this in before my deadline?

We will do everything we can to help you meet your deadlines. We strongly encourage
you to not wait too close to the deadline. There are no extra charges for faxing or quick turnaround.
We will work with you in any way we can. Please make us aware of any upcoming deadline you are
working to meet. Certain courses are available in a Word Perfect file.
We will be able to email Word-based courses to expedite delivery.

3. What if I spend over 5 hours for a 5 CE course?

It is okay to skip questions you are having trouble finding. If you feel portions are unclear,
feel free to let us know. We are always looking for ways to improve our programs. We're happy
to have your feedback.

4. How long will these courses actually take me?

Fortunately, I'll be more honest than they were when you asked that question
going into court reporting school. Like most programs, it really does depend on your skill level.
Most people have reported, depending upon which course, that once they alloted time to do it,
two 5 CE courses could be finished in less than one day.

5. How hard are these?

All of these courses are desinged to have some easy sections and some harder sections.
All the courses are challenging but are not extrememly difficult. The 10 CE courses
contain more challenging material in order to qualify for 10 CEs.

6. Do I need to do something after I purchase the couse?

Yes. After you receive your course, you must complete the whole program, or as much
of it as you are able to. Then you must return the selected pages to Lexical CE. After receiving
your finished material, Lexical will return that graded portion, the answers to the rest of the course, and
a certificate of completion. Depending upon which organization you are seeking credit from,
you may need to send in specific paperwork and a copy of your certificate of completion
to your organization. We'll be able to give you more instruction on that on a case-by-case basis.

7. Do you need to receive payment before sending me the course?

No. We'll mail your course out as soon as you request it; however, you will not be able to
obtain credit for it until we receive payment. If you plan on paying by check, payment is due
upon receipt of the course. We understand that sometimes reporters are waiting on payment
for jobs, so we'll allow a little leeway to help you out.

8. How much does this cost?

Each 5 CE course costs $95. Each 10 CE course costs $190.
We do not charge for shipping or faxing or any other extra services; however, if you need the courses shipped overnight
so you could have it before you leave town, we'll split the extra cost of shipping.

9. What if I have a question while I'm taking the course?

That is what we're here for. Feel free to call or email. It is okay to call on nights and weekends.
Our contact information is provided as a link on the home page. We understand that court reporters
have unusual schedules; however, calls at 3:00 a.m. will not be welcomed.

10. I just paid for the course online. Where is it?

We will send you an e-mail confirming receipt. In almost all cases, your course will ship within 24 hours of you purchasing it.
Depending upon where you live, you will receive it between one to four days after shipping. We can e-mail our Word-based
courses (all courses except the two crossword courses) upon request. Lexical is currently looking
into technology that will enable you to take most of the courses electronically. We will always have
it available in hardcopy form.

11. What is a CE versus a CEU?

10 CEs equals 1 CEU.
5 CEs equals .5 CEUs.
CEUs are Units; 1 CEU is equal to 10 CEs, or 10 hours.
.1 CEU equals 1 CE, or 1 hour.

If you belong to an organization that requires 3 Units, or 3 CEUs, in a three-year period,
three 10-CE courses will fulfill your obligation.

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